Hiring a reputable HVAC company is vital to keeping your home’s heating and cooling system running safely and reliably at optimal efficiency. Determining whether an HVAC contractor is trustworthy and competent isn’t difficult. Good HVAC pros don’t give quotes over the phone or use an outdated “rule of thumb” to size new equipment.
Instead, they visit your home to give you an accurate written estimate and understand how to calculate equipment capacity using Manuals S, J, and D. Here are some others ways to judge if a contractor is reputable.
Check for Proper Licensing and Insurance
HVAC companies are required to have a valid license through the Ohio Construction Industry Licensing Board (OCILB). In order to obtain a license, an HVAC contractor has to pass an in-depth exam, meet the industry experience requirements, and show proof of liability coverage. Contractors who take protecting their employees and customers seriously also have workers’ compensation insurance in place.
Look for NATE-Certified Technicians
HVAC contractors who care about quality workmanship and customer service make sure that their technicians obtain North American Technician Excellence (NATE) certification. To become certified, technicians have to pass a rigorous exam on their industry knowledge and skills. To stay certified, they must take part in continuing education and retest their knowledge every two years.
Investigate a Contractor’s Reputation
A well-established and trustworthy HVAC professional will gladly provide a list of names of satisfied customers for you to contact. You should also check on the company’s rating with your local Better Business Bureau (BBB), as well as investigating online reviews with services such as Angie’s List.
Consider Industry Affiliations
Knowledgeable contractors stay current on the latest HVAC advancements and technologies through affiliation with industry-leading associations like the Air Conditioning Contractors of America (ACCA).
At Energy 1, we’re fully licensed and insured, and our NATE-certified technicians have the training and skills to provide expert HVAC maintenance, repairs, and new equipment installations. We’re also BBB accredited and a member of the ACCA.
If you’re searching for a reputable HVAC company in the Lorain area, contact us today at Energy 1 Heating & Air Conditioning.
Our goal is to help educate our customers in Lorain, Ohio about energy and home comfort issues (specific to HVAC systems). For more information about choosing an HVAC company and other HVAC topics, download our free Home Comfort Guide or call us at 440-201-2959.
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Energy 1 Heating & Air Conditioning
1 (440) 246-5440
Serving the Lorain, OH Area