Are you in need of an HVAC contractor and have no idea what to look for to ensure that you find a great one? We’d hate for you to be left with an HVAC contractor you can’t rely on, so here are a few things to look for when searching for the perfect technician for your home:
NATE Certification
Certification by NATE (North American Technician Excellence) is the best indication of HVAC expertise in the industry. This ensures that your heating and cooling systems, among other needs, are taken care of professionally and competently. If a contractor’s technicians haven’t been certified, go to a different company.
Solid Referrals
Any reputable contractor will have no problem handing over a list of referrals of people who have enlisted their services. Contact a random few of them on the list and ask about their personal experiences with the company. This will give you a good idea of how they’ll treat you once you’ve hired them.
Industry Knowledge
Every HVAC contractor will obviously have knowledge of the industry or they wouldn’t be in business. What we’re really talking about here is being aware of emerging technologies and how they can better serve your household’s HVAC needs.
Good BBB Reputation
Take a look at the Better Business Bureau’s website and see what their reputation looks like. If there are any complaints (which is understandable for any business), pay close attention to the content of those complaints and how they rectified them.
Great Customer Service
You don’t want to deal with a company who can’t be contacted or doesn’t keep appointments. Call them up and see how they service you before you’re a customer. That will give you a good indication of how they’re act when you’ve hired them for a job.
Here at Energy 1 Heating & Air Conditioning, we have a wealth of HVAC contractors that you can trust with any project. We currently serve the needs of Lorain and its surrounding area for more than 50 years.
Our goal is to help educate our customers in Lorain, Ohio about energy and home comfort issues (specific to HVAC systems). For more information about other HVAC topics, download our free Home Comfort Guide or call us at 440-201-2959.
Energy 1 Heating & Air Conditioning
1 (440) 246-5440
Serving the Lorain, OH Area