Are you considering signing a contract for essential HVAC maintenance services? Doing so can give you peace of mind, but only if you’re comfortable with the contract contents. To make your signing decision easier, here’s a guide on what an HVAC contract should contain:
Covered Equipment and Coverage Period
The contract should list the specific HVAC equipment in your home that will be covered, and for what length of time.
Timing of Maintenance Visits
Your HVAC contract should tell you how often included maintenance visits will take place. (Twice a year is typical.)
Tasks Performed During Maintenance
A complete list of all the tasks a technician will perform should be included – comparing lists often reveals why there’s a cost difference between service plans from different HVAC companies.
Included Parts and Labor Charges
A contract should spell out if only parts/labor for preventive maintenance visits are included, or whether it covers parts and labor for certain other repairs.
Excluded Items
It’s essential to know if an HVAC contract only covers maintenance visits, and whether after-hours or emergency service, priority scheduling, travel time and such extras are excluded.
How Extra Charges are Calculated
If your equipment needs a repair that’s not covered by the agreement, the contract should explain how your costs will be calculated; for example, materials and an hourly labor charge.
Procedures for Repair Estimates
Some HVAC companies perform minor repairs during a maintenance visit, up to a certain dollar amount. For bigger repairs, they provide a written estimate that requires your signed approval.
How Visits are Scheduled
The HVAC contract should explain whether you need to remember to schedule each maintenance visit, or if the company sends you a reminder.
Contract Renewal Details
What you sign should explain if renewals are automatic, or whether your coverage will lapse if you fail to call and renew.
Payment Options
A maintenance contract should include your payment options, and details such as a discount for single payments, or flexible payment terms.
To learn exactly what’s included in the HVAC contracts we offer Lorain-area homeowners, contact us today at Energy 1 Heating & Air Conditioning.
Energy 1 Heating & Air Conditioning
1 (440) 246-5440
Serving the Lorain, OH Area