New in town? Or maybe you weren’t totally enamored of your last HVAC consultant and are ready to find a new company. Spring is just around the corner, after all, and it’s time for preventative maintenance for your air conditioner. The best way to ensure you have reliable air conditioning is by following a maintenance schedule with a reliable HVAC technician. There are a good many HVAC companies out there, so it can be tough to tell just by studying websites who is reliable and who to avoid. Fortunately, there are a few tricks that can help you in your search.
Tips for Finding a Reliable HVAC Technician
- Study the website. You can’t get everything from a business website, but you can get a lot. How long has the company been in business? Are technicians certified by NATE (North American Technician Excellence)? Does the company offer maintenance specials? What kind of warranties are available? What services does the company offer? Are they specialists in the brand of equipment you’re interested in?
- Look up recommendations. You may find recommendations on the website, or you might ask for them from the proprietor. Call up at least three and discuss the customer’s level of satisfaction with the HVAC company. Was the job completed on time? Was the price within the agreed-upon range? Would the customer use the company again? Were the technicians courteous, neat, and professional in appearance and able to answer questions?
- Consult social media and online sources. You may also find references or recommendations for a reliable HVAC technician from social media, including Facebook and others, as well as online review sites such as Yelp, Angie’s List, and the Better Business Bureau.
- Interview the proprietor. Call up at least three companies, and in addition to the questions mentioned above, ask the owner about the level of training the company’s technicians have. Ask about a service contract. Also, get a ballpark figure for the job in question, as well as a timeline; if all of this is agreeable, you’re ready for the paperwork.
For more on hiring a reliable HVAC technician, contact Energy 1 Heating and Air Conditioning.
Energy 1 Heating & Air Conditioning
1 (440) 246-5440
Serving the Lorain, OH Area