HVAC problems often happen at inconvenient times, which makes you pressed for time. On top of that, you don’t want to spend money on things you don’t really need. Additionally, deciding on what you do need can be difficult when you are dealing with pushy salespeople. Use this guide to help you deal with a pressuring HVAC salesperson so that you get the products and services you expect for your investment.
Dealing With Salespeople
The first thing to understand, which you probably already do, is that you don’t deserve to be pressured or hurried into a decision. It doesn’t matter if you need services during a heat wave or a cold spell.
One common pressure tactic you may hear from less than reputable HVAC companies is that their schedules are tight. This may be true during traditionally busy times of the year, but you should be accommodated, whether after typical business hours or at your preferred time in the slower times of the year.
Research
One point that a high-pressure salesperson may try to exploit is your knowledge of HVAC systems. You don’t have to be an expert of HVAC systems overnight. However, it is to your benefit to do a little research on modern HVAC systems, which you can do at various manufacturers’ websites from the comfort of your own home. You will want to look at different system features that makes one system more efficient than the next.
Quality
One tactic you may use as a responsible consumer is to tell an HVAC salesperson that you are not going to make any decisions until you see proof of company quality through testimonials and company credentials, such as NATE-certified technicians, ACCA and the local BBB. Not only will this help you narrow your choice of HVAC contractors to work with, it puts the ball in your court.
If you want to deal with a friendly and professional HVAC salesperson for your Elyria and Oberlin area home, speak to the experts at Energy 1 Heating & Air Conditioning. Our second-generation, family-owned company is at your service!
Our goal is to help educate our customers in Lorain, Ohio about energy and home comfort issues (specific to HVAC systems). For more information about other HVAC topics, download our free Home Comfort Guide or call us at 440-201-2959.
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Energy 1 Heating & Air Conditioning
1 (440) 246-5440
Serving the Lorain, OH Area