These Signs Mean You’re Working With a Quality HVAC Company

Are you looking for a reputable HVAC company for all of your home comfort needs? Finding one with great customer service only scratches the surface in regards to what you should be looking for. Here are the qualities that you should be searching for:

Enlist the help of the ACCA

When you get started with trying to find a reputable HVAC company, contact the Air Conditioning Contractors of America (ACCA). They will help you identify great contractors in your area.

Ask for Referrals

The quickest way to find out how a business operates is to ask for a list of referrals from past customers. We suggest that you choose a letter from the alphabet and ask for referrals with last names matching that letter to ensure a good sampling.

Look for Industry Knowledge

Every HVAC company is going to know about the industry, but what sets the very best apart from its competition is keeping up with technology trends and changes within that industry.

Check the Better Business Bureau

A business’ ratings with the Better Business Bureau will give you a good idea with how well they conduct themselves professionally. Keep in mind, however, that negative comments are common with even the best companies, so take those with a grain of salt.

Look for NATE Certification

If you’re not familiar with North American Technician Excellence certification, you should definitely look into it. NATE-certified technicians are basically “the best of the best” and you don’t want to settled for anything less.

Make Sure the Contract is All-Inclusive

When you decide to hire an HVAC company for a specific project, you should be presented with a contract that includes every detail of the work to be performed, in addition to how changes will be handled. This is a clear sign of a legitimate business.

For more expert advice on customer service and other elements of a great HVAC company, be sure to reach out to the professionals at Energy 1 Heating & Air Conditioning. We currently serve the needs of Lorain and the surrounding area with more than 50 years of combined experience.

Our goal is to help educate our customers in Lorain, Ohio about energy and home comfort issues (specific to HVAC systems). For more information about quality HVAC companies and other HVAC topics, download our free Home Comfort Guide or call us at 440-201-2959.

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